Business Services

8 essential ingredients for a university counselling service

By Levi Pay
August 2020

One of the areas of work in which we are very experienced is the management and re-modelling of counselling services, particularly counselling settings in an educational context such as a university. Universities are finding more and more students are seeking specialist mental health support, and, in recent years, this has left university counselling services struggling to meet the demand and respond to the increased levels of risk that students are presenting with.

In a recent 60-minute webinar, which we recorded in the summer of 2020 and have now made freely available online, we outline the eight features we see as essential for the most effective university counselling services.

The webinar is designed to help spark and structure conversations around opportunities to enhance these services.

To watch the recorded webinar, visit

Watch the webinar