21st Mar'19

Cereal Network – Conflict Resolution

08:30 - 10:30
Business Central Darlington
By North East Business and Innovation Centre (BIC)

Business Central and We Do HR are running a series of networking events to bring together the local community.

Our second event will take place on Thursday 21st March 2019 where there will be an opportunity to network followed by a seminar on conflict resolution to include;

– Understanding the culture and context of conflict in the workplace – typical situations where conflict occurs

– Seeing conflict as an opportunity for change – recognising and developing the positive side of conflict

– Identifying scales and levels of conflict and the different ways that people handle conflict

– The need to explore resistance and mediate – techniques for breaking resistance and impasse

– Using an assertive approach to the communication and negotiation process

– Reaching closure and action planning

Networking from 08:30 and talk from 09:00

Email enquiries@wedohr.co.uk to book your place